For Service Providers and Service Provider Agents
Acceptable date formats are:
YYYY-MM-DD – 2021-04-01 MM/DD/YY - 04/01/21 MM/DD/YYYY - 04/01/2021 M/D/YY - 4/1/21 M/D/YYYY - 4/1/2021
The registration will require contact and company information from the Primary Contact as well as information for the authorizer from the Primary Contact’s company. The registration will also require a Company ID consisting of a minimum of 3 and maximum of 10 characters (alpha and numeric accepted). If the Company ID is not provided the RND will assign one. After registering, the Primary Contact, as well as the invited users, can upload the seed files. If necessary, all users can be uploading at the same time if needed in order upload more than one file. Refer to Question 9 above regarding use the “BatchID” process for uploading more than 1 million rows of disconnects.
The LOA must be on the service provider’s company letterhead and must contain a statement authorizing SPSA to submit permanently disconnected telephone numbers reports or updates to the RND on behalf of the client service provider. The LOA must include the Company ID of the service provider; must be signed and dated by the service provider; and must contain contact information for the service provider (Name, Title, Email, Work Phone).
For Callers (Users) and Caller Agents (User Agents)
- Users may query up to a max of 50 TN’s as a single event via the UI
- Users may query up to a max of 1000 TN’s as a single API call when using the API
- Users may upload a file via the Website upload, API or SFTP that will allow the user to query up to 250,000 TNs per file The maximum number of queries will ultimately be based on the size of the subscription the user purchases.
The LOA must be on the service provider’s company letterhead and must contain a statement authorizing the agent to query the RND on behalf of the client. The LOA must include the Company ID of the client company; must be signed and dated by the client company; and must contain contact information for the client company (Name, Title, Email, Work Phone).